ArcellorMittal is a steel specialist and currently the world’s largest producer of such product, producing annually 93.6 million tons of crude steel. Centralizing its activities in Asia, Africa, the Americas and Europe, ArcelorMittal leads the steel production and seeks to ensure the evolution of its inputs and mining to offer the best returns to the industries.
In order to improve the activities of the food industry (restaurants), ISG developed the Management and Food System that serves and manages the meal of more than 3 thousand people − among employees of ArcelorMittal and outsourced ones. Integrated with the company’s access control turnstile and ERP (SAP), it is possible to have control of the entrance and exit of the restaurants.
The system also allows the establishment of how much each restaurant will use up via-à-vis the menu and the amount of food that will be necessary for preparing the meals according to the total number of people. Concomitantly, there is the control of food remains, aimed at improving the food and the daily menu options.
Satisfaction control seeks to hear the opinion of those who eat at the restaurants managed by the Food Management System in order to improve the menu. It is also possible to record daily occurrences and data are forwarded for future evaluations.